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Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to: [email protected]

Copyright and Trademark Notice

1/1/2014
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of KakeWalk., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Card - Pay Pal - Future Pay Financing

1/1/2014
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order or transaction will be declined .
  • PayPal is accepted as payment form and PayPal Credit as well . Please remember that you have to finish your order after logging in  to your PayPal account clicking Checkout button .
  • Easy financing is offered from Future Pay . Instant approval directly at checkout page will allow you to pay of your equipment with low payments and speed up orders for future orders . Please click here for more info about Future Pay 

Links

1/1/2014
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that KakeWalk is not responsible for the operation of, or content located on or throughout any such site. 

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

3/17/2017
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only.
 Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed.
 We cannot guarantee the availability of a product by the time funds clear or payment is received.

We will charge a $25 fee on all returned checks.

Multiple Product Orders

1/1/2014
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

Non-Disparagement Clause

3/17/2017
These Conditions will supersede any terms and/or conditions you include with any purchase order. Non-Disparagement Clause In an effort to ensure fair and honest public feedback, and to prevent the publishing of libelous content in any form, your acceptance of sales contract prohibits you from taking any action that negatively impacts Ink4Cakes.com reputation, products, services, management or employees. Should you violate this clause, as determined by Ink4Cakes.com in its sole discretion, you will be provided opportunity to retract the content in question. If the content remains, in whole or in part, you will be billed $5000.00 USD for legal fees and court costs until such complete costs are determined in litigation. Should these charges remain unpaid for 45 calendar days from the billing date, your unpaid invoice will be forwarded to third party collection firm and will be reported to consumer credit reporting agencies until paid. We reserve the right to make changes to this site and these Conditions at any time.

Order Acceptance Policy

1/1/2014
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. KakeWalk reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

1/1/2014
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. KakeWalk reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

1/1/2014
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

1/1/2014
We keep your personal information private and secure. When you make a purchase from KakeWalk, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.


KakeWalk is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the KakeWalk Web site and governs data collection and usage.

By using the KakeWalk website, you consent to the data practices described in this statement.

Collection of your Personal Information

KakeWalk collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.
KakeWalk also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by KakeWalk. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses.
This information is used by KakeWalk for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the KakeWalk Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through KakeWalk public message boards, this information may be collected and used by others.
 Note: KakeWalk does not read any of your private online communications. KakeWalk encourages you to review the privacy statements of Web sites you choose to link to from KakeWalk so that you can understand how those Web sites collect, use and share your information.
KakeWalk is not responsible for the privacy statements or other content on Web sites outside of the KakeWalk and KakeWalk family of Web sites.
 Use of your Personal Information KakeWalk collects and uses your personal information to operate the KakeWalk Web site and deliver the services you have requested. KakeWalk also uses your personally identifiable information to inform you of other products or services available fromKakeWalk and its affiliates. KakeWalk may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
KakeWalk does not sell, rent or lease its customer lists to third parties. KakeWalk may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
In addition, KakeWalk may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.
All such third parties are prohibited from using your personal information except to provide these services to KakeWalk, and they are required to maintain the confidentiality of your information. KakeWalk does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
 KakeWalk keeps track of the Web sites and pages our customers visit within KakeWalk, in order to determine what KakeWalk services are the most popular. This data is used to deliver customized content and advertising within KakeWalk to customers whose behavior indicates that they are interested in a particular subject area.
 KakeWalk Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on KakeWalk or the site; (b) protect and defend the rights or property of KakeWalk; and, (c) act under exigent circumstances to protect the personal safety of users of KakeWalk, or the public.

Use of Cookies

The KakeWalk Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.
The purpose of a cookie is to tell the Web server that you have returned to a specific page.
For example, if you personalize KakeWalk pages, or register with KakeWalk site or services, a cookie helps KakeWalk to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same KakeWalk Web site, the information you previously provided can be retrieved, so you can easily use the KakeWalk features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the KakeWalk services or Web sites you visit.

Security of your Personal Information

KakeWalk secures your personal information from unauthorized access, use or disclosure. KakeWalk secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

 KakeWalk will occasionally update this Statement of Privacy to reflect company and customer feedback. KakeWalk encourages you to periodically review this Statement to be informed of how KakeWalk is protecting your information.

Contact Information

 KakeWalk welcomes your comments regarding this Statement of Privacy.
If you believe that KakeWalk has not adhered to this Statement, please contact KakeWalk using site Contact Us form.
We will use commercially reasonable efforts to promptly determine and remedy the problem. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Statement of Privacy applies to the KakeWalk Web site and governs data collection and usage.
By using the KakeWalk website, you consent to the data practices described in this statement.

Privacy on Other Web Sites

1/1/2014
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. KakeWalk is not responsible for the actions of third parties.

Reward Program

3/17/2017 by Adminstrator
Reward program is free for all users , no sign up required .
Every purchase will be rewarded with certain amounts of reward points .
Customer can check  total accrued points in My Account section and redeem it for Gift Certificate or offered items.
Total of  minimum 200 points is needed to redeem rewards gift certificate .
Gift Certificate can be used for any purchase in our store with 6 months expiration date from moment of purchase.
On occasional promotions KakeWalk.Com will offer double amount of reward points for specific purchases and items .

Points can also be redeemed for items offered in store .
Earned points  expire after 180 days from moment of purchase. Kakewalk reserve rights to prevent certain customers to earn reward points ( wholesale customers ,re-sellers, etc ) or any other customer account if determined by store management that customer is not eligible.
KakeWalk.Com reserve rights to remove reward points or stop reward program in it's entirety without any notification .
KakeWalk reserve rights to end program without any further notice for entire store or individual accounts and change amount of reward points per product .
Rewards Program may be modified or terminated at any time without notice. Only qualifying transactions count toward program rewards.

Sales Policy

3/17/2017
Our daily deals do not directly relate to the actual prices on our website. 
These are automated deals which will not be refunded in any way relating to the original pricing method. For example: If you purchase a printer at normal sale price of $249.99 and the following day there is a flash sale discounted price of approximately 10% off, you will NOT be reimbursed the difference if you choose to buy the new deal. 
The new purchase will ship out regularly and there will be a $35 restocking and shipping fee applied to your return in case you choose to return it. 
Daily deals are not here for you to take advantage of pricing on the days of your choosing. 
They are here and only applicable on the day of the deal due to various reasons which include surplus of stock of that particular item, or discountenance of the item. Please be aware of this policy. 
This includes the discounts via Coupons, Daily deal offers, Bonuses, Extra credit, or any other discount method.
Coupons or any other type of discounts are non stackable . 
Maximum allowance of coupon use is 1.

Shipping Policy

1/1/2014



Orders over $95 are eligible for free shipping , Continental USA only .

Please do not include Day that your package ships when calculating delivery days in transit.

 Delivery estimate can be calculated at the checkout page . 

 * To qualify for Free shipping ( USA Continental only ) minimum purchase of $ 95 is required. 
 * KakeWalk solely reserve rights to choose most economical shipping method for every order eligible for free shipping .
 * Alaska , Hawaii , Puerto Rico and US Territories are not eligible for free shipping 
 * All Edible Printers are excluded from free shipping outside Continental US Territories , however in some cases we will offer discounted rates of estimated shipping cost using USPS Priority Mail with Signature Delivery Required .
 * Gift Certificates and digital items are instant downloads , they are available as soon as order is received . 
 * If your order is $95 or more, you may qualify for free shipping on eligible items fulfilled by kakewalk.com unless item is not eligible .

 * For following items and categories shipping module will not add item cost to minimum order amount needed to get Free shipping
  •  Software Templates 
  •  Gift Certificates 
  •  Any digital item with instant download 
  •  Service Hours 
With free shipping, your order will be delivered 5-8 business days after all of your items are available to ship. 
 Most standard orders placed before 11:00 AM Eastern Time will be processed when available and shipped next business day unless you choose option for expedited processing . In that case order will be shipped same day if placed before 1:00 pm ETZ . 
 * Standard Processing can take up to 48 hours 
 * Expedite Processing does not guarantee faster or guaranteed delivery , only release order for shipping in fastest possible time frame 
 **Edible Printers and large orders are shipped via UPS Ground for Continental USA only. 

 Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. 

 Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. 

 We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Orders to Canada

Canada orders are shipped on daily basis  and in most cases customs duty is not avoidable for larger orders . Smaller International orders less than 4lbs will be shipped First Class International and usually custom duty is not required .

Exact delivery time cannot be precisely given due to the Canadian Customs Duty. Your package may be withheld for various days. Please order in a timely fashion, so you allow enough time for these types of delays, which we unfortunately cannot control. 
For more info contact your country Customs .

International Orders

We deeply recommend Fedex International for urgent International orders. Fedex will deliver package to any country in less than a week.

Please note USPS will not deliver on non business days, Weekends or Holidays.
Non working days must be calculated in your delivery estimate. We apologize, but there are no exceptions for Saturday, Sunday or Holiday deliveries.

Taxes

1/1/2014
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where KakeWalk holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Thermal Protection Disclaimer

3/17/2017
Disclaimer: 
Our weather protection sleeves and gelatin ( thermal pack ) offer an extra layer of defense against harsh weather conditions. 
 It does NOT offer full protection under long periods of time under these harsh circumstances and KakeWalk is not responsible for any damages your order might sustain during the shipping process.

Typographical Errors

1/1/2014
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, KakeWalk shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. KakeWalk shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, KakeWalk will issue a refund to your card in the amount of the incorrect price

Warranty

3/17/2017 by Admin
Standard warranty on all Cake Printers is 45 days starting from the date of purchase.
We will replace any non working part in this period without any charges for shipping or labor. 
If we conclude after troubleshooting that printer need to be replaced please use our RMA request channel and your printer will be replaced as soon as we get the non working unit back. 
Warranty is voided for all edible printers if any modifications to units are made such as using non approved cartridges , refilling edible cartridges , using third party edible inks etc..
Additional 6 month and 12 months warranty for edible printers can be purchased only at the time of printer purchase .
Airbrush compressors have full 1 year warranty on compressor only . Airbrushes have standard 45 days warranty
Unable to find satisfactory answers ?Contact Support

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