KakeWalk Help & FAQ

Gift Certificate should be used the same way as coupon codes. Locate your generated code in the order confirmation email or My Account and insert it to the coupon field at the checkout page and click apply. Certificate value will be deducted from the purchase total.

Software is not tangible item ( CD or USB ) . Program is delivered to you as instant download . 

Press Copy and than Settings .
Paper type should be plain as default . Change PRINT QUALITY to HIGH or PHOTO in Epson printers .
This setting will remove horizontal lines in your print since your printer is set on Draft quality as default .
You can also save this printing settings as default if you go to Devices and Printers , than Right click on Preferences .
When new window pop up uncheck border-less printing and change printing quality to HIGH or Photo ... for Canon printers check box that say Always Print With Current Settings located in left bottom corner and click Apply , OK .
Your print settings will be saved as default .

Reasons for poor print quality include clogged nozzles/print head, empty ink cartridges, low image resolution, improper media/paper setting and/or improper print quality setting.
To improve print quality:

• Check to be sure your ink tanks aren't out of ink.
  
•  Make sure yellow tab covering air hole is removed
  
•  Print nozzle check patter ( For Canon printers go to SET UP - MAINTENANCE - PRINT NOZZLE CHECK PATTERN ) for Epson printers go to SETTINGS - MAINTENANCE -NOZZLE CHECK )
  
•  Perform Head Cleaning if necessary ( color segments or lines are missing )
  
•  If problem is not solved perform Deep Cleaning
  
• Do not clean print head more than twice in 4 hours or you can damage print head permanently ! Repeat head cleaning if needed . If you still don't have correct pattern you must use cleaning cartridge set or change print head ( Canon only )